Terms & Conditions

Effective Date: March 1, 2025  |  Version 2.0

Welcome to The Ark of Dreams, operated by WUV World, Inc. ("Company," "we," "our," or "us"). By accessing or using our Platform at wuv.world and all associated subdomains, applications, and services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Platform.

1. Eligibility & Account Registration

• You must be at least 13 years old to create an account. Users under 13 ("Young Dreamers") may only join with verifiable parental or guardian consent via our Guardian Onboarding process
• By registering, you represent that all information you provide is accurate, current, and complete
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account
• Phone verification via Twilio may be required for certain account types
• You may not create more than one personal account. Duplicate or fraudulent accounts will be terminated
• Corporate, school, or organizational accounts require additional verification

2. User Types & Roles

The Platform supports multiple account types, each with different permissions:

• Heroes: General users aged 13+ who create Dream Challenges, journal, and participate in the community
• Young Dreamers: Users under 13, managed by a Guardian, with restricted public visibility and COPPA protections
• Champions: Verified adult mentors and supporters who fund dreams, mentor Heroes, and build Champion Channels
• Guardians: Adults (parents/legal guardians) who manage Young Dreamer accounts, consent to COPPA terms, and oversee their child's activity
• School/District Admins: Verified educators and administrators managing school and district dashboards
• Community Admins: Users with elevated privileges for managing community spaces, events, and members
• Moderators: Platform staff or trusted users who review flagged content and enforce Community Guidelines

3. Platform Features & Services

The Platform includes, but is not limited to, the following features. Each is subject to these Terms:

• Dream Challenges: Upload video challenges with I AM / I Dream / I Believe / I Challenge statements. Challenges may be made public for community viewing and donations.
• Hero Journal (30-Day Journey): Daily journaling with text, voice notes, video reels, and mood tracking
• Dream Guide: AI-assisted guided journey to help you define your purpose, values, and vision
• Dream Circles: Private and semi-private groups for collaborative dreaming and shared progress
• Communities: Location-based and interest-based community hubs with feeds, events, announcements, and messaging
• Champion Network: Champions can create Champion Channels, apply to mentor Heroes, and sponsor Dream Packs
• Creator Studio: Tools for managing your Dream Channel, analytics, thumbnail editing, and video publishing
• Quests & Daily Quests: Gamified missions that reward XP and WUV Coins for platform engagement
• Achievements & Badges: Milestone-based rewards for platform activities
• Leaderboard: Public rankings of users by XP, coins, and community impact
• Daily Rewards: Daily login and activity streaks that award coins and prizes
• Unlockable Shop & Marketplace: Spend WUV Coins and Keys to unlock avatar items, profile customizations, and digital goods
• WUV Coin Shop: Purchase WUV Coins via Stripe one-time or subscription payments
• The Bank: View your WUV Coin balance, convert coins to Keys and Doors, and manage your platform economy
• Dream Insights: AI-powered analysis of your content (themes, emotions, goals, keywords)
• AI Avatar Builder: Generate a custom AI avatar using your selected style, personality, and color theme
• Mentorship Hub: Connect Heroes with Champions for one-on-one mentorship relationships
• Resources: Curated educational and community resources linked to dreams and goals
• Petitions: Create and sign community petitions tied to causes aligned with your dream
• Contest: Periodic platform contests with prizes, subject to separate Contest Rules
• Referral Program: Earn WUV Coins for referring new users to the platform via unique tracking links
• Victory Encouragement & Victory Chat: Motivational messaging features for community support
• Family Circle: Invite family members to follow your journey privately
• Notifications: In-platform, email, and push notification systems
• School & District Dashboards: Analytics and management tools for verified educational institutions
• Dream Packs & Sponsorships: Champions and organizations can sponsor prize packages tied to specific Dream Challenges
• Collective Vision: Public-facing display of community-wide dream data and world impact map

4. WUV Coin Economy

• WUV Coins ("Coins") are virtual currency used within the Platform
• Coins may be purchased via Stripe (one-time or subscription), earned through platform activities (quests, daily rewards, referrals, donations received), or awarded through contests or promotions
• Purchased Coins are non-refundable except as required by applicable law
• Earned Coins from donations received may be eligible for real-money payout via the Wallet feature (see Section 5)
• Purchased Coins may not be converted to cash; they are for in-platform use only (donations, Unlockable Shop, Marketplace)
• Coins may be converted into Keys and Doors as part of the platform's power economy. Conversion rates are set by the Platform and subject to change
• Coins have no guaranteed monetary value and may be modified, reset, or discontinued at our discretion
• Abuse of the Coin economy (farming, exploiting bugs, fraudulent activity) will result in account suspension and forfeiture of all balances

5. Wallet Activation & Payouts

• To activate your WUV Wallet and request payouts, you must complete identity verification through Stripe Identity
• Identity verification requires a government-issued photo ID (driver's license, passport, or state ID) and a selfie liveness check, performed via Stripe's secure verification flow on web or via the Stripe Identity Native Mobile SDK on iOS and Android
• Native Mobile SDK: When verifying on a mobile device, Stripe's prebuilt Identity SDK UI is used to collect your documents and match your photo ID with a selfie. This SDK is used strictly as provided by Stripe and is not modified. Use of a modified Stripe Identity SDK is a violation of Stripe's terms and grounds for immediate account suspension.
• Synthetic Identity Protection: Stripe's verification system uses biometric analysis and synthetic identity detection. Attempts to verify using a selfie that does not match the PII on the provided ID will be automatically rejected. Deliberate mismatches constitute identity fraud.
• You must be at least 18 years of age to request payouts directly. Guardians may act on behalf of eligible minors
• Payouts are processed exclusively through Stripe to a verified bank account or debit card
• Payout eligibility is based on your earned Coin balance. A minimum threshold applies (see platform settings)
• The Company reserves the right to place payouts on hold pending fraud review, compliance checks, or legal requests
• You are solely responsible for reporting payout income to your applicable tax authority. Payouts ≥$600/year (or applicable threshold) may be reported to the IRS via Form 1099-K or 1099-NEC
• Submitting fraudulent identity documents is a criminal offense and will result in immediate permanent account termination and referral to law enforcement
• Payouts may be rejected or reversed if funded by fraudulent donations or disputed transactions

6. Identity Verification for Platform Engagement

To protect the integrity of our platform — especially our Young Dreamer community — and to prevent fake accounts, duplicate profiles, bot engagement, and fraudulent donation inflation, all users must complete a one-time Stripe Identity verification before they can engage with content (including reactions, shares, votes, likes, and similar interactions).

• Engagement verification is a one-time requirement — once completed, you are verified for life on the platform
• Verification is performed via Stripe Identity using a government-issued photo ID and a selfie biometric liveness check
• Synthetic Identity Protection is active: verifications where the selfie biometrics match a different person's PII are automatically rejected, preventing synthetic fraud
• This requirement applies to all user types (Heroes, Champions, Guardians). Young Dreamers under 13 are managed by their Guardian's verified account
• Users who complete wallet activation verification are automatically granted engagement verification — no second check needed
• Attempting to bypass identity verification (e.g., through multiple accounts, fraudulent IDs, or other means) will result in permanent account termination
• We reserve the right to retroactively remove engagement (reactions, votes, shares) made by accounts that fail verification or are found to be fraudulent

7. User-Generated Content

• You retain ownership of content you create and upload (videos, journal entries, scripts, images)
• By posting content on the Platform, you grant WUV World, Inc. a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, distribute, and promote your content in connection with operating and marketing the Platform
• You represent that your content does not infringe any third-party intellectual property rights and does not violate any applicable laws
• We may display your public Dream Challenges on the Collective Vision page, marketing materials, and partner platforms to promote the Ark of Dreams mission
• AI-generated content (avatars, insights, scripts) is produced with your input data; you may use it within the Platform but may not claim it as exclusively human-authored for external purposes
• Content you delete will be removed from public display; retained data subject to our Privacy Policy retention schedule

8. Community Guidelines & Prohibited Conduct

You agree not to use the Platform to:

• Post, share, or transmit content that is illegal, abusive, harassing, threatening, hateful, defamatory, sexually explicit, or violent
• Bully, stalk, or intimidate other users, especially minors
• Impersonate any person, organization, or entity
• Attempt to gain unauthorized access to accounts, systems, or data
• Upload malware, viruses, or harmful code
• Use automated bots or scripts to scrape content, manipulate rankings, or abuse any system
• Artificially inflate donation counts, coin balances, view counts, or referral credits
• Share another user's private information without consent ("doxxing")
• Engage in spam, unsolicited advertising, or pyramid schemes
• Violate any applicable local, state, national, or international law

Violations may result in content removal, account suspension, permanent banning, and/or referral to law enforcement.

9. Guardian Responsibilities

• Guardians are responsible for supervising their child's use of the Platform
• By completing Guardian Onboarding, you confirm that you are the legal parent or guardian of the child account and consent to the collection and use of your child's data as described in our Privacy Policy
• Guardians may adjust privacy settings, approve content, and manage the Young Dreamer's account at any time
• Guardians are liable for any content posted by accounts under their supervision

10. Schools & Organizations

• Schools and organizations must complete our verification process before accessing institutional dashboards
• School/district admins agree to use aggregated student data only for the purposes of platform participation and educational reporting
• We comply with FERPA requirements for student data accessed through school accounts
• Verified schools may unlock additional features including class management, district challenges, and shared leaderboards

10a. Approved School Account Registration & Domain Authorization

WUV World, Inc. offers an Approved School Account designation that allows verified educational institutions to authorize student registration without individual parental/guardian consent under the following conditions:

• Domain Claim & Verification: An authorized school administrator must claim and verify their institution's email domain (e.g., @myschool.edu) through the School Verification process. Domain verification may be completed via email confirmation, DNS record, or document upload reviewed by our team.
• Institutional Authorization in lieu of Guardian Consent: Once a school domain is verified and approved, students registering with a matching school-issued email address who are under 13 years of age may bypass the individual Guardian Invitation step. The school's authorized administrator serves as the institutional authority and assumes responsibility under COPPA, FERPA, and applicable data protection laws for students under their domain.
• School Administrator Responsibility: By claiming and verifying a school domain, the school administrator confirms that: (a) they are duly authorized to act on behalf of the institution; (b) the institution has obtained any required parental or institutional consent (including COPPA consent for users under 13) in compliance with applicable law prior to student registration; (c) the institution will supervise student accounts and ensure appropriate use of the Platform in accordance with these Terms and the institution's own acceptable use policies.
• COPPA Notice to Schools: If a school authorizes student registration for users under 13, WUV World, Inc. relies on the school as the operator-agent for collecting verifiable parental consent under the Children's Online Privacy Protection Act (COPPA). Schools must ensure that parental consent has been obtained and documented prior to granting students access.
• Revocation: WUV World, Inc. reserves the right to revoke Approved School Account status at any time if the institution fails to maintain compliance, is found to have authorized registrations without proper consent, or violates these Terms. Upon revocation, affected student accounts will be transitioned to standard Guardian-consent-required status.
• No Transfer of Liability: Institutional authorization does not transfer WUV World's legal obligations under COPPA or FERPA to the school, but it does establish the school as a co-responsible party for student data processed under their domain authorization.
• Data Sharing with Schools: We may share student account activity data with the verified school administrator in aggregated and/or individual form, consistent with FERPA, solely for educational oversight and platform participation purposes.

11. Third-Party Services

The Platform integrates with third-party services. Your use of those services is subject to their respective terms:

• Stripe — payments, identity verification, payouts (stripe.com/legal)
• Vimeo — video hosting (vimeo.com/terms)
• Firebase / Google — notifications, maps, geocoding (policies.google.com)
• Twilio — SMS verification (twilio.com/legal/tos)
• OpenAI — AI-powered features (openai.com/terms)
• Backblaze B2 — media storage (backblaze.com/tos)
• Auth0 / WUV SSO — authentication (auth0.com/terms)
• Go High Level — CRM and marketing automation
• Mailgun / Mailwizz — email delivery

We are not responsible for the availability, content, or practices of third-party services.

12. Contest Rules

Participation in platform contests is subject to our separate Contest Rules, available on the Contest page. Key terms include:

• Identity verification via Stripe Identity is required for contest entry and prize claims
• Prizes are non-transferable and may be subject to taxes
• We reserve the right to disqualify entries that violate Community Guidelines
• No purchase necessary to enter where prohibited by law

13. Subscriptions & Billing

• Subscription plans (Dreamer, Champion, Guardian, Legend) are billed monthly or annually via Stripe
• Subscriptions automatically renew unless cancelled before the renewal date
• You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period
• Refunds for subscription charges are issued only as required by applicable law
• We reserve the right to change subscription pricing with 30 days' notice

14. Intellectual Property

• The Ark of Dreams name, logo, "WUV," "WUV World," platform design, and all original content produced by us are our exclusive intellectual property
• You may not reproduce, distribute, modify, or create derivative works from our brand assets without prior written consent
• You retain rights to your original user-generated content, subject to the license granted in Section 6

15. Termination & Suspension

• We reserve the right to suspend or permanently terminate your account for any violation of these Terms, without prior notice
• Upon termination, your right to use the Platform immediately ceases
• You may delete your account at any time through your account settings. Certain data may be retained as required by law (see Privacy Policy)
• Termination does not relieve you of obligations incurred prior to termination (e.g., outstanding payout tax reporting)

16. Disclaimers & Limitation of Liability

• The Platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied
• We do not guarantee uninterrupted, error-free service or that content will always be preserved
• To the maximum extent permitted by law, WUV World, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total aggregate liability to you for any claims arising from your use of the Platform shall not exceed the amounts you paid to us in the 12 months preceding the claim

17. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of [State], without regard to conflict of law principles
• Any disputes shall be resolved through binding arbitration in accordance with the AAA Consumer Arbitration Rules
• You waive the right to participate in class action lawsuits or class-wide arbitration
• Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-platform notification at least 14 days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

19. Contact

For legal inquiries regarding these Terms, contact us at:

• Email: legal@wuv.world
• Web: wuv.world/contact
• Company: WUV World, Inc.